Shipping Policy

Last updated: September 20, 2026

Order processing

Orders are processed within 1 to 2 business days (Monday to Friday, excluding public holidays). Orders placed on weekends or holidays are processed on the next business day. You will receive an email with a tracking link as soon as your order ships.

Shipping rates

Order total	Standard Shipping
$79.00 or more	Free
Under $79.00	$7.99 flat rate

The same rates apply to every country we ship to. The shipping cost is always shown at checkout before you pay. There are no hidden fees.

Where we ship

We currently ship to the United States, Canada, the United Kingdom and Australia. If your country is not available at checkout, we cannot ship there yet.

Delivery times

Estimated delivery time for Standard Shipping is 3 to 12 business days after your order has been processed, depending on your location. Total time from order to delivery is therefore typically 4 to 14 business days.

Delivery estimates are not guaranteed. Carrier delays, customs processing, severe weather and peak periods can extend delivery times.

Customs, duties and taxes

Orders delivered to Canada, the United Kingdom and Australia may be subject to import duties, taxes and customs fees charged by the destination country. These charges are not included in our prices or shipping costs unless stated at checkout, and they are the responsibility of the recipient.

Order tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. Tracking information can take up to 48 hours to update. If you have not received a tracking email within 3 business days of ordering, check your spam folder or contact us.

Incorrect address, lost or damaged parcels

Address changes: contact us as soon as possible. We can only change an address before the order ships.
Lost parcels: if tracking has not updated for 10 business days, or your parcel is marked delivered but you cannot find it, contact us and we will open an investigation with the carrier and find a solution with you.
Damaged parcels: contact us within 14 days of delivery with your order number and photos. We will send a replacement or refund you.